A Session can last from 1/2 hour to 1 1/2 hours, depending on your individual needs.
Walk-ins are welcome, but we recommend that you make an appointment to ensure availability.
Please arrive at least 5 minutes before your treatment to allow time to fill out our client information sheet.
We also offer a “Couples Room” that accommodates treatments for two individuals simultaneously. Make sure to request to find about availability.
If you want a specific therapist or type of massage make sure to request before getting in the store to secure availability.
Since the schedule of an appointment involves the reservation of specific time with a specific therapist, a minimum of 24-hours notice is required for rescheduling or cancellation of an appointment.
The full fee will be charged for missed sessions without notification.
You may want to leave gratuity, to show how much you appreciate the service.
It is the client's decision on the amount left as tip, but it usually ranges from 10% to 25%.
Therapist need to know any relevant medical history, injuries or physical conditions. Pregnancy, Heart Conditions, any Surgery, Pacemaker, etc... Don't get a massage when you're sick.
Inform the reasons you are in and the areas you would like to be worked during your massage. To receive the most effective treatment for achieving your relaxation and wellness goals.
If you don’t like how something feels, speak up. If your therapist asks if you need more or less pressure—be honest. We won’t be insulted or offended. We want this to be the best experience possible for you, and honest communication will help ensure that.
While it is acceptable to have a level of small talk while having a massage, constantly pestering your therapist with chitchat would make him or her lose focus on the task at hand. Also, if your therapist is the one talking and you just want to relax don't answer back, If you're not talking the therapist should follow your lead.
Your massage therapist is trained and certified. In other words, he or she is a professional who takes the job seriously. Respect this person's education and knowledge. Never expect more than a professional massage. If you make an inappropriate proposition you are asking him or her to break the law. And you can count on that therapist never offering you another appointment. Never tell an off-color joke about the massage profession. That would be a terrible insult and may result in the person not accepting another appointment with you.
The massage therapist knows that it may take you a few minutes to get up and get dressed. That's fine, but don't take a nap or linger for an hour. The therapist may need to get the room ready for the next person's session.